Welcome to the online portal for Lethbridge 311, a new way of providing customer service for Lethbridge residents. 

By calling 311 (or 403-320-3111 outside City limits) or finding the topic below, residents can get information and submit service requests in one, easy-to-access location. 

If you do not want to submit a service request but require more information, please check our website or call a customer service specialist at 311. Our Lethbridge 311 contact centre is available Monday - Friday from 8 a.m. to 4:30 p.m. with an after-hours trouble line available at the same number. 

To help us action your request please ensure your contact information is correct. We may need to call you if we need more information or have questions about your request. If we are unable to contact you, we may not be able to complete your request. Rest assured your contact information will only be used to help action your service requests and to send you updates if you choose to subscribe.

Track Your Service Request
Service Request Map
See all the service requests users have sent in on a map
Service Requests
Ref #
Request Types
CAS-58408-L8K1B4
Parks Irrigation
CAS-58407-Y4Y8L9
Trees
CAS-58388-B6H9M7
Trees
CAS-58373-H6T2C3
Paved Road Repair Request
CAS-58361-K8T8W2
Gravel Roads Maintenance