Welcome to the online portal for Lethbridge 311, a new way of providing customer service for Lethbridge residents. 

By calling 311 or finding the topic below, residents can get information and submit service requests in one, easy-to-access location. 

If you do not want to submit a service request but require more information, please check our website or call a customer service specialist at 311. Our Lethbridge 311 contact centre is available Monday - Friday from 8 a.m. to 4:30 p.m. with an after-hours trouble line available at the same number. 

Track Your Service Request
Service Request Map
See all the service requests users have sent in on a map
Service Requests
Ref #
Request Types
CAS-09918-V4Z9K0
Gravel Roads Maintenance
CAS-09917-J4R0B5
Pothole Repair
CAS-09909-J7G6F9
Storm Drain Causing Flooding
CAS-09904-N6M9D2
Trees
CAS-09894-Z8H3W1
Storm Drain Causing Flooding