Has your pickup been missed? Give 311 a call.
- We like to give our drivers time to finish their route, as a result, requests will not be accepted before 3:00pm the day of your scheduled pickup.
- For your request to be accepted, you must call in within 2 days of your collection day (the day it was missed).
- For tips on how to avoid a missed pickup and other information click here.
- Want reminders when your black cart pick up is? Sign up for the Waste Wizard here.
Haven't found what you are looking for? Call 311 for assistance or further information.